I am looking for more information about the plan before I apply
Call us at 1-877-363-2773, Monday to Friday, 8 a.m. to 8 p.m. ET.
Or contact Daniel Kickham, Plan Advisor, KB Benefits:
780-242-4828
Email
I have a question about the application I submitted
Call us at 1-877-363-2773, Monday to Friday, 8 a.m. to 8 p.m. ET.
I have a question about my coverage in force
Call us 1-877-363-2773, Monday to Friday, 8 a.m. to 8 p.m. ET.
You can also find what’s covered under your plan by going to the ‘Your Coverage’ section of your Securian Canada Portal account.
I have a question about travel coverage
For questions relating to travel, please call 1-888-852-2419 or 1-514-904-4730; Monday to Friday 8 a.m. to 8 p.m. ET.
I am looking for a copy of my benefits/travel card
You can download a copy of your benefits card by following these steps:
- Log in to your Securian Canada Portal
- Click Get Started under Health & Dental Portal
- Click your profile located at the top right corner of the page, then click Your Account
- Click Print my ID card
I would like to make a change or correction to my current coverage
Call us at 1-877-363-2773, Monday to Friday, 8 a.m. to 8 p.m. ET.
Or contact Daniel Kickham, Plan Advisor, KB Benefits:
780-242-4828
Email
I have a question about my claim or the claims process
Call us at 1-877-363-2773, Monday to Friday, 8 a.m. to 8 p.m. ET.
You can also check the status of your submitted health or dental claim by following these steps:
- Log in to your Securian Canada Portal
- Click Get Started under Health & Dental Portal
- Check the claim status from the dashboard under Your Recent Claims
If you prefer to mail in a claim form, you can download one here.
